Shipping policy

We take great care to ensure your jewellery reaches you safely.

Order processing

Orders are processed within 1–2 business days. Made-to-order or customised pieces may require an additional 5–7 business days before dispatch.

Delivery timelines

We currently deliver across India. Orders are typically delivered within 3–7 business days after dispatch, depending on your location.

Shipping charges

We offer free shipping on all prepaid orders across India.

Packaging & insurance

Every order is securely and discreetly packaged in our signature jewellery packaging and is insured while in transit. A signature may be required on delivery for high-value orders.

Tracking

Once your order ships, you'll receive a tracking link by email/SMS so you can follow its journey to your door.

Delays

We can't be held responsible for delays caused by couriers, weather, or events beyond our control, but we'll always help you track and resolve any issue.

Contact

Shipping queries: contact@payaljewellers.com · +91 98795 79092